DAA NW

Automotive Technician

We’re looking for an experienced Automotive Technician to join our team at DAA Northwest. This position is responsible for providing diagnostics and moderate to complex repairs on a variety of makes and models of vehicles. Our Mechanics independently utilize computers, scanners and other types of equipment to perform diagnostic work on mechanical and electrical systems. They troubleshoot issues and determine the appropriate course of action and also maintain and improve technical expertise through technical bulletins, trade publications and training seminars.

MAG Now

Field Vehicle Inspector

We are looking for reliable, self-motivated and hardworking individuals to join our Vehicle Inspection team. Our Vehicle Inspectors are the backbone of MAG Now, our online wholesale auto auction platform. Through MAG Now, car dealers are able to buy and sell fresh trades or aged inventory in a live, online auction right from their own dealership.

This position is responsible for completing vehicle inspections and condition reports at our customer’s dealerships. Through the inspection and reporting process, Vehicle Inspectors correctly identify damage on the interior and exterior of vehicles as well as noting any missing components and/or mechanical issues present. The process also includes taking multiple photos of each vehicle to capture damage and help provide a clear assessment of the overall condition of the car. Reports and photos are uploaded to the MAG Now platform electronically, using a company issued smart phone. Our Inspectors build and enhance the relationships we have with our customers by delivering a radical customer service experience. They are punctual, friendly, and knowledgeable.

Work is preformed mostly outside, in all weather conditions. Daily travel to and from franchise and independent dealerships is required to complete the condition reporting process. This position may require a few overnight trips per month to other cities within the Inspector’s assigned geographic territory.

Successful candidates will have demonstrated organizational, customer service, communication, and interpersonal skills and will also possess the ability to work independently while managing multiple priorities. A high school diploma (or equivalent), valid driver’s license, and clean driving record and your own vehicle are required as well. Previous auto body, paint or mechanical knowledge is preferred.

We have 1 opening in central Montana but have the job posted in the following locations. Regular travel between these cities will be required as part of the job. Click on the city in which you wish to apply:

• Helena
• Butte
• Great Falls

Front Office Admin

We have an immediate opening for a Front Office Admin to join our team. In this position, you will be responsible for receiving incoming monies, reporting and tracking vehicle payments received, contacting customers to expedite/follow-up on payments, and assisting with daily title processing.

DAA SEA

Front Office Manager

Our Front Office Manager is the backbone of our front office and admin services at the auction. This position is responsible for providing excellent customer service to both external and internal customers by effectively leading, planning, and managing the front office staff and their daily functions. Job duties include:

• Overseeing the smooth and proper functioning of the entire Front Office.
• Managing the title process including the distribution, processing, tracking and timely service of incoming and past due titles.
• Overseeing all collection functions including 3^rd party flooring, general and accounts receivable collections, including but not limited to tracking overdue payments and arrival of payments, ensuring processes and duties are fulfilling the needs of the auction.
• Responsible for the tracking of incoming and outgoing funds.
• Oversees switchboard operations, including training and overall customer service approach of the Front Office team.
• Oversees new registration and registration renewals of dealers.
• Oversees VIN pre-screening of all consignment and manages all related communication and action from results of VIN pre-screens.
• Coordinates the training of new employees.
• Coordinates additional staffing needs with appropriate managers throughout the company in preparation for sale day, including the assigning and training of sale day Block Clerks.
• Provides final approval of invoicing directly related to front office functions, i.e. postage billing including UPS and FedEx, title processing expenses, etc.
• Directly handles customer complaints when related to front office operations.
• Manages as a servant leader.

Required Education and/or Experience:

• High school diploma or equivalent combination of education and experience.
• Five or more years of office management, including work with vehicle titles.
• Possess a high level of written and oral communication skills.
• Competencies include leadership, customer/client focus, organizational skills, problem solving/analysis, managing processes, developing standards and training.
• Highly motivated and self-directed to identify and evaluate trends to create innovative solutions for a competitive advantage to the company.
• Demonstrates ability to accept responsibility, ownership and accountability of new and varied assignments at various levels of complexity.
• Must be an effective team builder with the ability to motivate employees and lead initiatives.
• Able to work productively under the pressure of tight deadlines in a high-energy environment.

Pay Range:

$66,000 – $77,000

*include a combination of base pay and annual bonus plan.

DAA SEA

Part Time Block Clerk

DAA Seattle is a wholesale auto auction located in Auburn, WA. We have immediate openings for PART TIME Block Clerks. Our Block Clerks are essential to our Sale Day operations. This position is responsible for quickly and accurately recording bids and bidder numbers for the auctioneer during the sale.

DAA NW

Part Time Block Clerk

DAA Northwest is a wholesale auto auction located in Auburn, WA. We have immediate openings for PART TIME Block Clerks. Our Block Clerks are essential to our Sale Day operations. This position is responsible for quickly and accurately recording bids and bidder numbers for the auctioneer during the sale.

DAA SEA

Vehicle Inspector

We have multiple openings on our Inspections Team at DAA Seattle. This position is responsible for completing pre- and post-sale vehicle inspections and preparing related documentation and paperwork.

Vehicle Processing Specialist/Auction Greeter

Our Vehicle Processing Specialists are responsible for providing outstanding customer service to internal and external customers, properly checking vehicles in and out of the auction, the accurate and timely recording of vehicles, and moving vehicles safely and efficiently throughout the DAA Seattle campus.

DAA SEA

Vehicle Processing Specialist/Lot Support

Our Vehicle Processing Specialists are responsible for providing outstanding customer service to internal and external customers, properly checking vehicles in and out of the auction, the accurate and timely recording of vehicles, and moving vehicles safely and efficiently throughout the DAA Seattle campus. You will use a company provided cell phone to take pictures of vehicles as they arrive at the auction. You will also input basic information about the vehicle (vin number, make, model, color, mileage, etc.) using the cell phone for the purpose of creating the vehicle’s profile in our inventory system. Additionally, you will troubleshoot vehicle problems, jump batteries, and assist with Sale Day operations. Work is performed mostly outside, in all weather conditions. This position comes with plenty of growth opportunities to learn and take on additional responsibilities within the department.